Dear Alpine Air Customer:
Thank you for your inquiry regarding your air purification unit that requires repair.
The following instructions detail our policies for sending your unit to us for inspection and repair/recondition.
OUR SHIPPING ADDRESS:
ALPINE AIR REPAIR
13681 NEWPORT AVE #8-152
TUSTIN, CA 92780
We require a brief explanation of the problem that you are experiencing with your unit.
Provide your contact information, including phone number and email address, along with a return address (no P.O. Box please)
Include a non-refundable check payable to ALPINE AIR for $59.95 for our inspection fee.
A technician will contact you with an estimate for repairs/recondition of your product.
If you decide to make the recommended repairs, the $59.95 will be applied towards the final cost, which includes cleaning of the unit and shipping charges back to you via UPS service.
FACTORY TRADE IN OFFER FOR OLD OR UN-REPAIRABLE UNITS
Now available!!! $150 credit off brand new FRESH AIR SURROUNDS or FRESH AIR EVEREST units for any model Alpine or EcoQuest air purifier.
We provide you with instructions on how to take advantage of this factory offer. ASK US HOW!
CONTACT US AT 1-888-675-2616